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November 2024


What Makes a Good Partner? “Leaders Who Value the Wisdom of their Communities”

November Star Clients Series with President Robin Engel The relationship between a consultant and a client is foundational for a successful partnership and outcomes. When we enter into a new partnership and start laying the foundation for the important and transformational work that we do, there’s an important period of assessment and discernment for both …

What Makes a Good Partner? “Vision, Trust, Collaboration, and Grounded Leadership”

November Star Clients Series with Executive Advisor Niles Friedman Every successful project begins with a partnership. Through our partnerships with our clients, we foster trust through action, encourage collaboration and individual creativity, and balance open dialogue with decisive leadership. Together, we navigate challenges, clarify purpose, and create meaningful, lasting change. This journey often includes honest, …

What Makes a Good Partner? “Passion, Curiosity, and Adaptability”

November Star Clients Series with Executive Advisor Lauren Welsch Effective partnerships are the foundation of meaningful work, especially in spaces where outcomes have the potential to create lasting impact in a community. At their best, partnerships are much more than professional arrangements—they are collaborations fueled by trust,  transparent exchanges, and open dialogue. The ability to …

What Makes a Good Partner? “Commitment, Inclusion, and Collaboration”

November Star Clients Series with Executive Advisor Minoli Ratnatunga Successful partnerships are not solely defined by shared goals; they are enhanced by the ability to work collaboratively, even through moments of conflict or the challenges of innovation. While enjoying the company of your partners is not an absolute requirement, it can significantly influence the effectiveness …

What Makes a Good Partner? “A Balance of Leadership, Commitment, and Flexibility”

November Star Clients Series with Executive Advisor Alex Castillo In the world of consulting and strategic planning, where outcomes depend on a seamless exchange of expertise and insight, the strength of a partnership can determine the success of a project. It’s more than simply working together; it’s about aligning values, building trust, and actively contributing …

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Technology Agency Strategic PlanWA Technology Solutions (WaTech)
Olympia, WA

Star Insights partnered with WaTech, the State of Washington’s lead IT agency, to create a three-year strategic plan (2024-2026).

Star Insights and WaTech senior leadership developed and approved an iterative planning process rooted in co-creation. We crafted an inclusive framework to engage critical interested parties through highly interactive workshops and an agency-wide survey. This plan created a future vision for the agency around three goals:

  • Enable Customer Success Through Service Delivery.
  • Learn Together. Build Together. Server Together.
  • Statewide Technology Leadership.

Through our approach, WaTech refined a commitment to serve through a new mission, vision, and set of values that emphasized their role to provide strategic technology leadership and influence how government services are delivered.

Enterprise IT Strategic PlanLos Angeles County
Los Angeles, CA

Our Division Lead was the Strategic Advisor in creating Los Angeles County’s first Enterprise IT Strategic Plan (2018-2023).

This pioneering strategic plan was created in collaboration with and departments and 200+ business and technology leaders and included five strategic goals:

  1. Digital Civic Engagement
  2. Mobility
  3. Data as a Utility
  4. Workforce Empowerment
  5. Transform Procurement

In addition to co-creating the plan, goal teams were launched to support moving from a plan to action, where these department driven teams created objectives, measures, and initiatives that were the foundation for work across a five-year period.

Enterprise IT Strategic PlanState of Washington
Olympia, WA

Star Insights partnered with the State of Washington’s lead technology agency, Washington Technology Solutions (WaTech), to create an Enterprise IT Strategic Plan (2023-2025) for over 100+ state agencies.

This inclusive and collaborative approach involved business leaders, and IT representatives from state agencies, ensuring that all voices were heard. Together, we designed an inclusive framework to engage essential interested parties through existing governance and interactive workshops to generate ideas and recommendations for the plan. Representing agency priorities, the plan emphasizes residents and their experience with government services:

  • Create a government experience that leaves no community behind.
  • Better data, better decisions, better government, better Washington.
  • Innovative technology solutions create a better Washington.
  • Transform how we work. Best workforce ever.

With a focus on action, leading up to the approval of this plan, we established "Goal Teams" consisting of the agency business and IT leaders to deliver on priorities and initiatives connected to the plan.

Planning For Meaningful Change

Are you ready to start paving the way for meaningful change, maximum impact? Download our 5 Keys To An Effective Strategic Plan That You'll Actually Use and create a strategic plan that everyone in your organization will commit to executing.

John
Smith
[email protected]
cover for 5 Keys To A Strategic Plan That You'll Actually Use eBook