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  • About
  • Services
  • Crew
    • Robin
    • Alex
    • Lauren
    • Minoli
    • Niles
  • Clients
    • LA Plaza de Cultura y Artes
    • Committee For Greater LA
    • LA Civil Rights
    • Heart of Los Angeles
    • Tournament of Roses
    • Los Angeles Area Chamber of Commerce
  • Blog
  • Contact

TRANSFORM

YOUR

ORGANIZATION

Co-Create Your Future

We’re not here to tell you what to do, and we won’t hand you a paint-by-numbers consulting formula.

We are here to co-create with you. All of our clients are active participants in a process that we design together. We lead and facilitate the entire engagement, so you can focus on the work that matters: Guiding your organization to effect meaningful change in the world.

Co-Create Your Future

We’re not here to tell you what to do, and we won’t hand you a paint-by-numbers consulting formula.

We are here to co-create with you. All of our clients are active participants in a process that we design together. We lead and facilitate the entire engagement, so you can focus on the work that matters: Guiding your organization to effect meaningful change in the world.

OUR FIVE SERVICE AREAS

Strategic Advising

Advance your mission and create actionable strategies to overcome your organization’s most complicated challenges – including governance, executive leadership, mission impact, and program effectiveness.

Strategic Planning

Set a clear vision and co-create an exceptional strategic framework and operational plans that will successfully guide your organization through stable and turbulent times.

Brand Strategy

Effectively reach your intended audiences and maximize your organization’s impact with a distinctive brand identity and breakthrough marketing strategies and plans.

Technology Strategy

Reimagine a people-centered technology strategy to enable your business priorities, accelerate culture change, and practically deliver equitable outcomes for your mission.

CREATE A SHARED VISION

Our 5-phase framework is specifically designed to create buy-in throughout each stage of your project, so that everyone is on board with the final plan. Because when your board of directors, your organization, and your community are in agreement on what your mission, vision, values, and priorities are, your ability to create meaningful change is exponentially magnified.

STEP 1

Preplanning For Success

Our first step is centered on co-creating a plan for success and ensuring all key stakeholders are aligned with the project’s goals. Through a series of conversions, we establish, clarify, and build consensus on who needs to be involved, how decisions will be made, and what success will look like for each project.

STEP 2

Discovery & Exploration

Our primary discovery phase, step 2, is about listening. We bring everyone to the table to have their say and discover what’s actually going on. These inclusive, multi-stakeholder engagement sessions explore key questions with the board, staff, influential stakeholders, industry leaders, and peer organizations. They are supplemented with surveys, literature reviews, and other proprietary methods, as needed.

STEP 3

Learnings & Implications

After discovery, we provide an assessment of what has been learned so far. A brief report captures our top five to ten most relevant discoveries and their potential implications for your organization. This internal-facing document serves as the basis for our recommendations and your final plan.

STEP 4

Strategy Development

In an iterative process, with the principal organizers and other key stakeholders, we develop the draft of your strategic framework, including a refreshed, reaffirmed, or refined vision, mission, and values. This will include strategic priorities and supporting initiatives.

STEP 5

Approval

We present the final strategic plan, along with any final deliverables, for approval and next steps.

Logo for Los Angeles are Chamber of Commerce

“Star Insights had a very defined process, with clarity on the phases that we had to go through, and clear goals for what we wanted to accomplish. And we completed the project. With one of my teams for nonprofit before I got here, we did something similar with a consulting group and it was just a lot of the initial work. They didn’t get to the outcomes. So I’m really proud of the results we achieved.”

Maria Salinas
President & CEO,
Los Angeles Area Chamber of Commerce

LA Civil Rights logo

“I really enjoyed the process because it was clear from the get-go. What I really particularly appreciated is that, very early on, as we’re thinking about the process, we were involved in the design aspects of what that process was going to look like. We certainly wanted to lean on Star Insights’ expertise, because if we could do this ourselves, we really wouldn’t need them. But the fact that we were involved in our leadership, and involved in the design of what that process would look like, was helpful.”

Joumana Silyan-Saba
Director of Policy and Enforcement,
City of Los Angeles Civil + Human Rights and Equity Department

Heart of Los Angeles Logo

“Star Insights helped us come up with 7 really good operating principles. And then 10 really wonderful expansion principles. And those were intended to guide our board and our leadership staff when we consider expansion opportunities. And that was extraordinarily awesome.”

Tony Brown
CEO,
Heart of Los Angeles

Insightful Solutions to Complex Problems

Creating a process specifically for your project allows us to address multiple issues and work across verticals in a single engagement for a truly customized solution that addresses all of your organizations’ needs.  

Find clarity, set priorities, and unravel the obstacles standing in the way of your organization achieving its mission.

Contact Us

Customized Strategy in Action

Our latest case studies illustrate how our co-creation process works and the invaluable contributions that our diverse team brings to organizations just like yours.

Read the Case Studies

Customized Strategy in Action

Creating a process specifically for your project allows us to address multiple issOur latest case studies illustrate how our co-creation process works and the invaluable contributions that our diverse team brings to organizations just like yours.

Read the Case Studies

Meet Our Crew

With backgrounds in public, private, and nonprofit organizations, our team brings real-world, multi-sector experience to the table, allowing us to create practical solutions for the most complex issues troubling your organization.

Read Our Bios

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Los Angeles, CA 90014

[email protected]
(213) 433-0200

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Technology Agency Strategic PlanWA Technology Solutions (WaTech)
Olympia, WA

Star Insights partnered with WaTech, the State of Washington’s lead IT agency, to create a three-year strategic plan (2024-2026).

Star Insights and WaTech senior leadership developed and approved an iterative planning process rooted in co-creation. We crafted an inclusive framework to engage critical interested parties through highly interactive workshops and an agency-wide survey. This plan created a future vision for the agency around three goals:

  • Enable Customer Success Through Service Delivery.
  • Learn Together. Build Together. Server Together.
  • Statewide Technology Leadership.

Through our approach, WaTech refined a commitment to serve through a new mission, vision, and set of values that emphasized their role to provide strategic technology leadership and influence how government services are delivered.

Enterprise IT Strategic PlanLos Angeles County
Los Angeles, CA

Our Division Lead was the Strategic Advisor in creating Los Angeles County’s first Enterprise IT Strategic Plan (2018-2023).

This pioneering strategic plan was created in collaboration with and departments and 200+ business and technology leaders and included five strategic goals:

  1. Digital Civic Engagement
  2. Mobility
  3. Data as a Utility
  4. Workforce Empowerment
  5. Transform Procurement

In addition to co-creating the plan, goal teams were launched to support moving from a plan to action, where these department driven teams created objectives, measures, and initiatives that were the foundation for work across a five-year period.

Enterprise IT Strategic PlanState of Washington
Olympia, WA

Star Insights partnered with the State of Washington’s lead technology agency, Washington Technology Solutions (WaTech), to create an Enterprise IT Strategic Plan (2023-2025) for over 100+ state agencies.

This inclusive and collaborative approach involved business leaders, and IT representatives from state agencies, ensuring that all voices were heard. Together, we designed an inclusive framework to engage essential interested parties through existing governance and interactive workshops to generate ideas and recommendations for the plan. Representing agency priorities, the plan emphasizes residents and their experience with government services:

  • Create a government experience that leaves no community behind.
  • Better data, better decisions, better government, better Washington.
  • Innovative technology solutions create a better Washington.
  • Transform how we work. Best workforce ever.

With a focus on action, leading up to the approval of this plan, we established "Goal Teams" consisting of the agency business and IT leaders to deliver on priorities and initiatives connected to the plan.

Planning For Meaningful Change

Are you ready to start paving the way for meaningful change, maximum impact? Download our 5 Keys To An Effective Strategic Plan That You'll Actually Use and create a strategic plan that everyone in your organization will commit to executing.

John
Smith
[email protected]
cover for 5 Keys To A Strategic Plan That You'll Actually Use eBook